Privacy Policy

Personal data

Personal data is information that to some extent can be attributed to you. When you use our website and customer portals, or contact us by telephone, email, or answer a questionnaire, we collect and process a range of data. This is, e.g., if you sign up for our newsletter, buy a service, contact our information center, complete a web form, or otherwise use our online services.

Personal data submitted by you via our website may be your name, phone number, newsletter interests, subject area, or email. If it is mandatory to provide data in order to proceed, this will be marked with an * (asterisk). 

We only request information relevant to your enquiry.

Use of personal data

CaeTek uses the personal data collected for the following purposes:

  • Customer support
  • Administrative purposes, including login to self-service portals, invoicing, and service messages
  • Targeted communications, e.g., through newsletters, invitations to technical seminars, digital advertising on social media (primarily, but not limited to Facebook and LinkedIn)
  • Market surveys
  • Personal contact
  • Marketing, in general

Purpose

We use personal data to deal with your request, make our services better and to ensure quality in our products and services as well as in our contact with you.

Retention period

We store personal data for as long as it is relevant in order for us to deal with your request or where filing is required by law. After this, your personal data will be deleted.

Disclosure

Personal data will not be disclosed to any third party unless you give separate consent to this. Therefore, CaeTek will always appear as the sender of the e-mails you receive.

Your rights

You are entitled to be informed of the personal data we have registered about you; and you may at any time have the stored personal data rectified or object to its use. Where the processing of your personal data is based on your consent, you have the right to change or revoke your consent at any time. In addition, any personal data registered about you which we are not required by law to retain may be deleted on your request.

Please contact us

Please write to us at info@caetek.dk, if you want to exercise your rights.